Film: Frequently asked questions
Should I buy tickets in advance?
We always recommend you book tickets in advance. Films occasionally sell out – especially special events, course screenings, or those with limited showings. You can buy your tickets online or over the phone, both with no extra booking fee. Just click ‘Buy Tickets’ on the film of your choice to buy online.
This film is out, why aren’t you showing it?
There are many reasons why we would choose to not screen a particular film:
- We only have three cinemas. If too many films are being released at the same time we do not have the space to show them all.
- We try to give people the opportunity to see films that they may not be able to see elsewhere in the city. When a film is released in a large number of cinemas, we may choose not to screen it and programme a film that is on a limited release and not being shown elsewhere instead.
- Films are sometimes screened in London before they are released in the rest of the UK, so even though you may spot a film in newspapers or online, we will probably screen it a few weeks after. For information regarding upcoming Cornerhouse screenings please check our film listings.
How do I get my film shown in your cinemas?
If you are a student (i.e. you are attending an education institution, no matter what your age) then you can submit your short film to our national student film festival, exposures. For submission deadline, forms and requirements check the festival’s website on www.exposuresfilmfestival.co.uk
We do not accept unsolicited proposals for any feature films to be screened in our cinemas. Our film programme is scheduled by the Programme & Engagement team, in partnership with Curzon Cinemas. However, our cinemas are available for hire if you wanted to arrange a private screening of your film outside of the public screening times.
Can I hire your cinemas?
Hiring our cinemas is something that needs to be planned in advance as our schedule is taken up by our busy film and events programme, which is arranged months in advance. We occasionally hire the cinemas for private cast and crew screenings or special events but we consider this case by case, as showing films to the public always takes priority. To see if we can accommodate you and for further information on private hires contact our Operations Director Pat Raikes at firstname.lastname@example.org or 0161 228 7621.
Can I take a drink into the cinema?
Of course. As long as it is not alcohol (our cinemas are not licensed for alcohol consumption) and it’s not in a glass container (for Health & Safety reasons). Don’t forget to help our ushering and Front of House teams and throw your rubbish in the bins provided, after the screening.
Why is there no specific screening times for the film I want to see?
Our film programme is confirmed on a weekly basis and published on our website every Tuesday for the forthcoming week ahead (starting on a Friday). This allows us to be flexibile and continue films which are proving popular with our audiences, once we have assessed how they have been received over the weekend. All special events and one off screenings have an allocated time published in advance, so you can make the most of our free online booking service and plan ahead for those.
When will I know the time for that film?
Screening times are published for new releases on a weekly basis every Tuesday for the coming week (starting on a Friday), which means you still have a few days to plan your film viewing and book tickets in advance.
Screening times are published on our website every Tuesday by 14:00 and we also create a weekly printout that you can collect from Box Office or download from our website. You can also call our Box Office team on 0161 200 1500. If you call before 12:00, the recorded information line will list all the times for upcoming films. After 12:00 a member of our Box Office team will be available to answer your query.
You can also sign up to our free weekly e-bulletin, and we’ll send you details of our entire programme, including film listings, exhibitions and events happening in the week ahead.
If you have a specific query about the film programme, e-mail us at email@example.com and we’ll do our best to answer your query.
What time will my film end?
All of our screenings have a Virgin Media Shorts short film, followed by DCM adverts and forthcoming film trailers before the feature screening. We advise that you plan for these to last between 20 – 22 minutes. Our Box Office team have end times of all film screenings on their system. They can be contacted daily 12noon-20:00 on 0161 200 1500 and will be happy to help should you have a specific query to help you plan your journey home. Alternatively, you can ask them face to face when you buy your ticket.
Do you do Orange Wednesday?
We pride ourselves in giving our customers a fantastic standard of service in a friendly surrounding, at a competitve rate. Cornerhouse is a charity organisation and, unlike the multiplex cinemas, we do not sell cinema snacks and drinks. As a result the Orange Wednesday deal is not beneficial for our ticket sales, as lost profit cannot then be made up by refreshments as cinemas such as Odeon, Vue, and AMC do.
If you are looking to save money, why not sign up to be a Cornerhouse Member? For just £25 a year you can save £1 off your film tickets, receive 10% discount on food and soft drinks in our Café plus much more. The £1 discount also applies to the concessionary rate so if you’re a senior citizen, disabled, unemployed or a student you can see matinee screenings for just £3! Download our Membership Application Form now!
Do you have a hearing loop?
We have hearing loops, or induction loops, in all three cinemas. Customers who use a hearing aid can switch to a channel whereby the film soundtrack plays through the aid. Deaf or hearing impaired customers who can’t use our audio amplification systems because they don’t have the right kind of hearing aid can borrow a headset from the box office which picks up the soundtrack via an infrared signal.
The screening I want to go to is caption subtitled and audio described; what does that mean?
Films which are audio described will look and sound exactly like any other film – to access this facility, you would need to ask for a special AD headset at the Box Office. Using the headset, you would then be able to listen to the normal film soundtrack whilst a recorded narrator explains what’s happening on screen, including gaps in the dialogue and sound effects.
Caption subtitles are similar to English subtitles for foreign language films. They also inform the cinemagoer of any significant music, sung speech or sound effects – especially if any of these are taking place off-screen.
Why don’t all films have audio description and caption subtitling?
The film distributors decide whether a film will have caption subtitles and audio description. They have to pay to have the subtitles and description written by specialists and then transferred to specially manufactured discs that run in synchronisation with the film.
Most major Hollywood studios are committed to doing this with a good percentage of their films. However, many of the smaller film distributors don’t pay for this facility so smaller/independent films don’t tend to offer ST or AD. It is hoped that the onset of digital film distribution may make the process easier and cheaper and therefore more attractive to distributors.
The problem for us is that most of the films that have the ST/AD facility are not films we’d normally play – Batman Returns, Harry Potter, etc. However, when we are programming the cinema, we actively seek to include films that have ST/AD, and this can influence whether a film is chosen or not. For more details, visit www.yourlocalcinema.com
What do the film certificates mean?
The film certificates mean that people under a certain age cannot come to watch certain films (except for U, PG & 12A certificates). For more information on what each certificate means, click here.
Can I bring a baby into the film?
For any films certified 12A, 15 or 18, no children under the age limit are allowed into the auditorium. These rules relate specifically to the licence issued to Cornerhouse by Manchester City Council and the British Board of Film Classification (BBFC). For films certified U, PG and 12A, babies are allowed in the auditorium on the understanding that they will be taken out of the screening if their presence causes problems for other members of the audience.